In one case a customer was charged $220 by error for a bill that should been $20.
The cashier didn't mean to press the extra digit and as a result the customer ended up $200 out-of-pocket.
There's no word on whether that customer ever realized the mistake or complained.
Apparently the record for that particular store was was a $500 mistake.
So be particularly wary and vigilant when the little machine prompts you to accept the charge as written.
You'll have plenty of time to flirt with the cashier, sneer at the clothing of other shoppers, answer your cell phone or tend to other distractions after reading that debit approval request carefully.
6 comments:
This would only occur at places where they have a basic cash register and input the price into the debit machine separately. Many places have a POS fully intergrated with the debit keypad.
Very good point. People are too much in a rush.
Another thing: make a photocopy of your receipt.
The reason? I have noticed that sometimes the paper upon which the store's computer-generated receipt is treated with a chemical that eventually causes the inked lettering to fade completely, thus rendering the information invisible.
Should you need a replacement or refund before your warranty expires, you will therefore have no evidence to prove your claim.
That happened to my wife and I at Boston Pizza, we returned a month later with the invoice and they refunded our money.
About a year ago I walked into a Domino's and ordered a pizza and paid for it with a credit card. I didn't have my glasses with me at the time.
I was quite surprised the next month when I looked at my credit card bill and noticed that the pizza cost me about $89.00.
It turned out after phoning Dominos that I had left a tip of over 70 bucks!
I asked them for my money back and the Domino's franchise refused to give it to me.
I then got in touch with the BC head office for Domino's. They still would't give me my money back.
Neither would my credit card company at first. I had to go up the ladder to get it corrected.
Then the Domino's head office sent me 2 free coupons for 2 large pizzas.
I thought the franchise really sucked but Domino's is my favourite pizza....so I still buy pizzas from them.
Now I bring my glasses with me. I also changed my PIN #.
A bigger problem is scammers and they really have picked up their game with miniature card copiers, cellular links and fake payment terminals!
http://krebsonsecurity.com/2012/12/point-of-sale-skimmers-no-charge-yet/
Despite the so-called convenience, I never use my debit card anywhere other than at my own bank (or it's other branches when necessary) or at the post office.
There is simply too much fraud around and not using paper currency and accumulated coinage is foolish and inefficient, in my opinion.
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